[Ask Alice] Phone Interview

Alice, I have a phone interview coming up next week. What can I do to come across in a way that will help me get an interview in person? The job seems like it would be perfect for me, and I don’t want to lose out as a result of their phone interview screening...

Birthday Celebrations and Scavenger Hunts

  My birthday is on Christmas Day, so it is sometimes difficult to celebrate it separately during the hectic holiday season. We often go out to dinner after the holidays instead of trying to cram it into other festivities. This year a friend asked me, “What would...

[Ask Alice] How to Motivate Student Interns?

Alice, our department has several student interns doing administrative tasks on a temporary basis. All too often I see them using their phones when they could be asking for additional work to do. As their supervisor, how do I encourage them to take the initiative to...

He Doesn’t Go to Lunch with Us

Alice, we’ve recently hired a new member of the team and things seem to be going pretty well, except for one area. His skill set is good, and our internal customers seem to like working with him, but he seems pretty removed from the rest of the members of our...

Conflict with (not within) Your Organization?

Are you in conflict with the organization you work for? Do the values of your organization conflict with your personal values? A consultant I once knew refused a lucrative assignment with a meat packing company because he was a vegetarian. Maybe it’s more that...

Conflict? What Kind This Time?

Are you experiencing conflict @ work at the moment? What kind? How well are you aligned with your organization? Do you support the organization’s initiatives? Its values? Its mission and the specific things it does in the world? How about your job? Do the tasks...

Managing Expectations

Our daughter recently had a partially fallen tree removed from her yard. The remainder threatened to hit the house if it, too, fell unexpectedly. Before beginning, one of the arborists asked, “How attached are you to that big bush next to the tree we are...

Collaboration

Linda’s team of supervisors had excellent technical skills and a full commitment to their organization and its mission. And yet, when it came to truly  collaborating, they were at odds. Each member preferred working in his/her own “silo” or individual...