Promoted to Supervise Your Former Peers?

So, you’ve been promoted to manager/supervisor. Congratulations! You’re excited and apprehensive at the same time. What can you do now to ensure your success? As an individual contributor, you had to manage your own job-related tasks, and likely also interface with...

What's the Point of Your Conversation?

Effective communication requires a different approach for different purposes! Are you trying to make a point? Do you want to bring someone around to your point of view? Do you need to express your feelings? Are you directing the work of someone else? Is your goal to...