by Alice | May 12, 2017 | Ask Alice, Communication Strategies, Conflict, Leadership, Motivation
Ask Alice: How do I “manage up” when my boss has clearly over committed the resources of our department? We are a high-profile department and he seems to be saying yes and promising things to clients and stakeholders without understanding what it takes to get those...
by Alice | Aug 24, 2010 | Communication Strategies, Motivation
Developing better listening skills is an excellent way to improve your communication skills as a supervisor, and using those critical listening skills effectively will help improve the performance of your employees. How would your employees feel if you met with them...
by Alice | Aug 16, 2010 | Communication Strategies
Business owners and managers see the need for good communication skills. It is real. Their employees feel it too! Smart owners and managers work hard at improving communication—two-way communication at many levels. And more than half of improving interpersonal...
by Alice | Feb 3, 2010 | Communication Strategies
Effective communication requires a different approach for different purposes! Are you trying to make a point? Do you want to bring someone around to your point of view? Do you need to express your feelings? Are you directing the work of someone else? Is your goal to...